---
title: Creating and Managing your Pop-Up Store
description: creating, managing, editing pop-up store
---
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1. [Knowledge Base](https://help.doublegood.com/?hsLang=en)
2. [Pop Up Stores/Selling For An Event](https://help.doublegood.com/pop-up-stores-selling-for-an-event?hsLang=en)
# Creating and Managing your Pop-Up Store
Your Pop-Up Store® is how supporters learn what you’re raising for and place orders. A clear photo or video, a personal note, and a fundraising goal can help supporters feel more connected to your cause.
**Create your Pop-Up Store**
To create a Pop-Up Store®, you’ll need:
- The Double Good mobile app
- Your unique **6-letter event code** from your organizer
- A photo or video saved to your phone
Pop-Up Stores® must be created in the **Double Good mobile app** and cannot be created on a computer at this time.
To create your store:
1. Log in to the Double Good app.
2. Tap **Enter an Event Code** on the home screen.
3. Enter the **6-letter code** provided by your organizer.
4. Tap **Create a Pop-Up Store**.
5. Upload a photo or video.
6. Add a note explaining why you’re raising funds.
7. Set your personal goal amount.
8. Toggle **Feature My Store** if you’d like your store to appear on the Double Good website.
Your Pop-Up Store® is now ready to share with supporters.
A Pop-Up Store® is **public** and cannot be made private. Supporters can choose to make their purchase anonymous during checkout or by contacting Double Good Support.
**Edit your Pop-Up Store**
You can update your Pop-Up Store® while your fundraiser is **scheduled or active**.
To edit your store:
1. Log in to the Double Good app.
2. Tap your fundraiser.
3. Tap **My Store**.
4. Scroll down and select **Pop-Up Store Settings**.
5. Update your photo, video, goal, or personal note.
6. Tap **Save**.
Your store will update for anyone who clicks your link.
Once a fundraiser ends, your store **can no longer be edited**. If you need a photo removed after your fundraiser has ended, contact Support. A Pop-Up Store® also **cannot be deleted** once a fundraiser starts.
**Change your Pop-Up Store photo or video**
To update your store photo or video:
1. Open the Double Good app.
2. Tap your active or scheduled fundraiser.
3. Tap **My Store**.
4. Select **Pop-Up Store Settings**.
5. Tap your current photo or video.
6. Choose a new image or video from your phone’s library or camera.
7. Tap **Save**.
Adding a clear photo and a personal note about your cause can help supporters understand what you’re raising money for.
**Managing multiple Pop-Up Stores**
Each Double Good account can only have **one active Pop-Up Store® at a time**.
If you need separate stores for multiple sellers, such as siblings in the same fundraiser, each seller will need a separate Double Good account.
To create a second store:
1. Log out of the current account.
2. Create a new account using a different phone number and email address.
3. Join the fundraiser using the event code.
4. Create the second Pop-Up Store®.
Keep track of which login belongs to each seller so you can easily check their progress.
**Viewing supporter order details**
To view supporter order details:
1. Open the Double Good app.
2. Tap the fundraiser card.
3. Go to the **My Store** tab.
4. Tap **My Supporters**.
5. Tap the tile for a specific supporter.
6. Review available details, such as:
7. Supporter name
8. Order amount
9. Flavor selections
10. Words of encouragement
11. Check whether the order is listed as **on hold** because of an address verification issue.
12. If the order is on hold, ask the supporter to check their email for an address verification link.
**Notes**
- Sellers can track real-time sales from the fundraiser dashboard.
- Sharing your store link early and often can help improve fundraising performance.
- If an order is **on hold**, the supporter must complete the address verification step from their email.
- [Fundraisers/Organizing An Event](https://help.doublegood.com/fundraisers-organizing-an-event?hsLang=en)
- [Pop Up Stores/Selling For An Event](https://help.doublegood.com/pop-up-stores-selling-for-an-event?hsLang=en)
- [Popcorn Ingredients and Nutrition Facts](https://help.doublegood.com/popcorn-ingredients-and-nutrition-facts?hsLang=en)
- [Supporting an Event/Purchasing Popcorn](https://help.doublegood.com/supporting-an-event-purchasing-popcorn?hsLang=en)
- [Other FAQs](https://help.doublegood.com/other-faqs?hsLang=en)
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